IntermediateOperationsConsumer ProductsHealthcare & Life SciencesRetail

Trust After the Recall

Published December 26, 2025

A specialty infant formula manufacturer must contain a high-profile contamination crisis, fix recall execution across retailers, and rebuild trust with parents and regulators without derailing the business.

About this Case

Type:Operations
Difficulty:Intermediate
Industries:Consumer Products, Healthcare & Life Sciences, Retail
Published:December 26, 2025