AdvancedProduct StrategyTechnology

The Dealbot Dilemma

Published December 26, 2025

A business to business software as a service company with an artificial intelligence negotiation agent must decide whether to standardize automation, sell it as a premium opt-in, or require human oversight, balancing growth upside against legal, compliance, and customer trust constraints.

About this Case

Type:Product Strategy
Difficulty:Advanced
Industries:Technology
Published:December 26, 2025