IntermediateProfitabilityPublic SectorTransportation

The Free Fare Fallout

Published December 26, 2025

A mid-sized city that eliminated transit fares is facing rising operating costs, service issues, and a funding gap. The city must decide whether to reinstate fares, implement tiered pricing, or replace fares with alternative funding sources without triggering political blowback.

About this Case

Type:Profitability
Difficulty:Intermediate
Industries:Public Sector, Transportation
Published:December 26, 2025